Your Data & Privacy

7ezb Privacy Policy

7ezb is committed to protecting your personal data. This policy explains what we collect, why we collect it, how we use it, and the rights you hold as a user of our platform.

Effective Date: 1 January 2026

Introduction

This Privacy Policy ("Policy") describes how 7ezb ("we", "us", "our") collects, uses, stores, and protects personal data provided by users ("you", "your") of the 7ezb website and associated services, including sports betting, live casino, slots, crash games, bingo, and payment processing. This Policy applies to all users who access 7ezb from Bangladesh or any other jurisdiction.

By registering an account or using any service on the 7ezb platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree to this Policy, you must not use the 7ezb platform. We encourage you to review this Policy periodically, as we may update it from time to time.

7ezb treats all personal data with strict confidentiality. We do not sell your personal data to third parties. Your data is used only for the purposes described in this Policy and to deliver a safe, reliable gaming experience to all 7ezb users across Bangladesh.

Information We Collect

7ezb collects personal data through several channels: directly from you when you register an account or contact support, automatically when you use the platform, and from third-party payment processors when you make deposits or withdrawals. The categories of personal data we collect are as follows.

Identity & Contact Data
Full name, date of birth, Bangladesh mobile number, email address (if provided), and copies of identity documents submitted during KYC verification (e.g., National ID card, passport). This data is mandatory for account registration and age verification.
Payment & Transaction Data
Mobile wallet identifiers (bKash, Nagad, Rocket, Upay account numbers), USDT wallet addresses, card numbers (last four digits only, never full card numbers), transaction reference numbers, deposit and withdrawal amounts, and timestamps. Full payment credentials are handled by our payment processors and are never stored on 7ezb servers.
Device & Access Data
IP address, device type and model, operating system, browser type and version, mobile network operator, and approximate location derived from IP address. This data is collected automatically when you access the 7ezb platform and is used for security, fraud detection, and service optimisation.
Gameplay & Activity Data
Betting history, game session data, wagering amounts, win and loss records, bonus usage, and responsible gaming tool interactions (e.g., deposit limits set, self-exclusion requests). This data is retained for regulatory compliance, dispute resolution, and to personalise your gaming experience.
Cookies & Tracking
Session cookies, persistent cookies, and similar tracking technologies used to maintain login state, remember user preferences, measure platform performance, and detect suspicious activity. You can manage cookie settings through your browser, though disabling certain cookies may affect platform functionality.

How We Use Your Information

7ezb uses personal data collected from users for specific, legitimate purposes only. We do not use your data for purposes incompatible with those described below, and we do not engage in automated decision-making that produces significant legal effects without human review.

  • Account Management
    To create and manage your 7ezb account, verify your identity and age (KYC), process deposits and withdrawals, and provide access to betting and gaming services. This is the core contractual purpose for which your data is processed.
  • Security & Fraud Prevention
    To monitor platform activity for suspicious behaviour, detect and prevent fraud, money laundering, multi-accounting, and other prohibited conduct, and to comply with anti-money-laundering obligations. Device data and transaction patterns are analysed as part of our ongoing security programme.
  • Customer Support
    To respond to your enquiries, resolve disputes, process complaints, and provide technical assistance. Support interactions may be logged and retained to improve service quality and for training purposes.
  • Responsible Gaming
    To enforce responsible gaming obligations including age verification, detection of problem gambling patterns, application of deposit limits and self-exclusion requests, and to contact players who may need support. This processing is in the public interest and forms part of our duty of care to all users.

7ezb processes your personal data on the following legal bases: (a) Contract — processing is necessary to perform our contract with you (providing the betting and gaming services you have requested); (b) Legal Obligation — processing is necessary to comply with applicable legal requirements, including anti-money-laundering and age verification laws; (c) Legitimate Interests — processing is necessary for our legitimate interests in operating a secure, fraud-free platform, where those interests are not overridden by your data protection rights.

Where we rely on consent as a legal basis (for example, for non-essential cookies or optional marketing communications), you have the right to withdraw that consent at any time by contacting us at [email protected]. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

Sharing Your Information

7ezb does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share personal data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

  • Payment Processors
    We share transaction data with our payment processing partners (including bKash, Nagad, Rocket, Upay, and USDT network operators) solely to facilitate deposits and withdrawals. These processors receive only the minimum data necessary to complete the transaction and are contractually obligated to protect it.
  • Legal & Regulatory Authorities
    We may disclose personal data to law enforcement agencies, regulatory bodies, or other competent authorities where we are legally required to do so, or where such disclosure is necessary to prevent fraud, money laundering, or other criminal activity. 7ezb will cooperate fully with any lawful request for information from authorised authorities.
  • Service Providers
    We engage trusted third-party service providers to assist with platform operations, including IT infrastructure, security monitoring, customer support tooling, and analytics. These providers act only on our instructions, are bound by data processing agreements, and may not use your data for any purpose beyond delivering the contracted service.

Your Data Rights

As a user of the 7ezb platform, you hold several rights in relation to the personal data we hold about you. To exercise any of these rights, please contact us at [email protected]. We will acknowledge your request promptly and respond within a reasonable timeframe.

Right of Access
You have the right to request a copy of the personal data 7ezb holds about you. We will provide this information in a clear and accessible format, free of charge, within a reasonable period of receiving your verified request.
Right to Rectification
If you believe that any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it. We will act on verified rectification requests promptly.
Right to Erasure
In certain circumstances, you have the right to request the deletion of your personal data. This right is subject to limitations — for example, we may be required to retain certain data for anti-money-laundering compliance, dispute resolution, or legal proceedings. We will inform you if any such limitation applies to your request.
Right to Restriction
You have the right to request that we restrict processing of your personal data in certain circumstances — for example, while you contest the accuracy of data we hold, or while we assess a legitimate objection you have raised to our processing.
Right to Data Portability
Where processing is based on your consent or on a contract with you, and where processing is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.

Data Security

7ezb implements appropriate technical and organisational security measures to protect personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. All data transmitted between your device and the 7ezb platform is protected by SSL (TLS) encryption. Our servers are hosted in secure data centres with access controls and intrusion detection systems in place.

While 7ezb takes all reasonable precautions to protect your data, no internet transmission or electronic storage method is completely secure. You are responsible for keeping your account credentials confidential. If you suspect that your account has been compromised, please contact support immediately at [email protected].

Data Retention

7ezb retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. Account data is retained for the duration of your account's active life and for a minimum period of five years following account closure, in accordance with anti-money-laundering and financial record-keeping obligations.

Transaction records and KYC documentation may be retained for longer periods where required by law or regulation. Gameplay data may be retained for up to seven years for dispute resolution and audit purposes. Once data is no longer required for any of these purposes, it is securely deleted or anonymised so that it can no longer be attributed to you.

Cookies and Tracking Technologies

7ezb uses cookies and similar tracking technologies to operate the platform, maintain your session state, remember your preferences, and measure how the platform is used. Cookies are small text files stored on your device by your browser. Some cookies are strictly necessary for the platform to function; others are used for performance measurement and security purposes.

We use the following types of cookies on the 7ezb platform: (a) Strictly Necessary Cookies — required for the platform to function correctly (e.g., maintaining login state, preventing cross-site request forgery); (b) Performance Cookies — used to analyse how visitors use the platform so we can improve performance; (c) Security Cookies — used to detect and prevent fraudulent access attempts and to enforce session timeout policies.

You can control cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a new cookie is set. Please note that disabling strictly necessary cookies will prevent the 7ezb platform from functioning correctly and may result in you being unable to log in or complete transactions.

Third-Party Links

The 7ezb platform does not contain links to third-party websites, applications, or services outside of the menu_structure URLs defined for this site. Where game content is delivered by third-party providers such as Pragmatic Play, Evolution Gaming, or Spribe, those providers operate under their own privacy practices for data processed directly within their game engines. 7ezb is not responsible for the privacy practices of game engine providers and encourages users to review provider terms where applicable.

Children and Minors

The 7ezb platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from persons under 21 years of age. If we become aware that personal data has been collected from a person under 21, we will delete that data immediately and close the associated account. If you believe a minor has registered on 7ezb, please contact us at [email protected] so we can investigate and take appropriate action.

Changes to This Policy

7ezb reserves the right to update or modify this Privacy Policy at any time. When we make changes, the revised Policy will be published on this page with an updated effective date. Material changes — such as changes to the types of data we collect, the purposes for which we use it, or the parties with whom we share it — will be communicated to registered users where practicable.

Your continued use of the 7ezb platform following the publication of a revised Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to any changes, you must stop using the platform and may request closure of your account by contacting [email protected].

⚠️ 21+ Only — 7ezb is strictly for adults aged 21 and above. Please play responsibly.

Contact Our Privacy Team

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have concerns about how 7ezb handles your personal data, please contact our support team. We are available 24/7 in Bangladesh Standard Time (BST, UTC+6) and will respond to all privacy-related enquiries as promptly as possible.

Contact email: [email protected] (plain text — not a clickable link). We aim to acknowledge all privacy-related requests within 24 hours and to provide a substantive response within 7 working days.

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